Where delivery robots work

    Built for the floors where service never stops

    The same robot behaves differently in a dining room and a hospital corridor. Explore common environments, then let ERA validate the route.

    Modern hotel lobby suited to service and cleaning robots

    Restaurants & venues

    Food running, drink delivery and dish return through peak service. Robots keep plates moving from kitchen to table so floor staff spend more time with guests and less time carrying trays.

    Australian club with hospitality and outdoor entertainment areas

    Clubs & entertainment

    Busy dining floors, function rooms and gaming areas served through the longest trading hours. Consistent, tireless runs keep service steady when the venue is at full capacity.

    Modern healthcare corridor and reception area

    Healthcare

    Meals, linen, pharmacy items and specimens moved between departments on scheduled routes. Enclosed compartment models support clean, traceable transport across wards and floors.

    Contemporary aged care residence with shared living areas

    Aged care

    Planned meal and linen delivery between kitchens and resident wings, on time every round. Staff stay with residents while the robot handles the repetitive carrying.

    Modern shopping centre atrium suited to service, marketing and cleaning robots

    Retail & shopping centres

    Greeting, wayfinding and promotional runs in public areas throughout the trading day. Robots draw attention, guide visitors and carry light goods between stores and service points.

    Modern shopping centre atrium suited to service, marketing and cleaning robots

    Shopping centre marketing

    Mobile promotion robots that carry campaigns, product launches and seasonal offers through the centre. Screens, trays and guided routes turn foot traffic into engagement and sales for retailers.

    Large education campus atrium and library space

    Education

    Campus catering, mailroom and internal supply movements between buildings and levels. Scheduled runs keep staff rooms, libraries and faculties supplied without extra headcount.

    Warehouse aisle with pallet racking and clear transport lanes

    Back-of-house logistics

    Light internal transport between storerooms, kitchens and service areas. Robots take over the constant shuttle runs so teams stay focused on the work that needs them.

    Compare the range

    Match the robot to the run, not the other way around

    Start with what is carried, how far it travels and whether the route crosses floors. ERA confirms the fit on site.

    Most popular venue pickBellaBot Pro commercial delivery robot

    Guest-facing food runner

    BellaBot Pro

    Open-tray food and drink running at peak service in restaurants, cafés and function venues.

    Payload
    40 kg total / 10 kg per tray
    Run-time
    Up to 11 h
    Route
    Single floor
    View BellaBot Pro
    PuduBot 2 commercial delivery robot

    Back-of-house workhorse

    PuduBot 2

    Meals, linen and supply runs between kitchens, wards and storerooms across long shifts.

    Payload
    40 kg (up to 7 trays)
    Run-time
    12–15 h
    Route
    Single floor
    View PuduBot 2
    HolaBot commercial delivery robot

    Dish return at scale

    HolaBot

    Heavy-duty bussing that consolidates dirty dishes back to the wash area in high-volume venues.

    Payload
    60 kg total / 15 kg per shelf
    Run-time
    Up to 12 h
    Route
    Single floor
    View HolaBot
    FlashBot Max autonomous delivery robot

    Multi-floor building delivery

    FlashBot Max

    Enclosed compartment delivery across floors in hotels and hospitals with lift integration.

    Payload
    Enclosed compartment
    Run-time
    Continuous with dock
    Route
    Lift integrated
    View FlashBot Max

    Final suitability depends on route width, lift access, network coverage and service patterns.

    Discuss your facility

    Choose the delivery task first

    Match the robot type to what is carried and who sees it.

    ModelBest forPayloadRun-timeDetails
    Open-tray runnerFood and drink running at table serviceUp to 40 kgLongView
    Bussing robotDish and tray return at volumeUp to 60 kgLongView
    Enclosed deliverySecure, multi-floor building deliveryCompartmentContinuousView
    Greeter and promoterReception, guiding and light delivery10 kg per layerMediumView

    Indicative pricing in AUD. Final quote subject to site assessment and approval.

    Where they work — and where they don't

    Works well

    • Restaurants, clubs and function venues during peak service
    • Hotels with lift access for multi-floor amenity delivery
    • Aged care meal and linen runs between wings
    • Hospitals moving pharmacy, specimens and supplies
    • Back-of-house supply runs in large facilities

    Not the right fit

    • Sites with stairs only and no suitable lift access
    • Unreliable Wi-Fi across the delivery zone
    • Path clearances narrower than the model requires
    • Outdoor pavement delivery over uneven ground
    • Workflows needing human judgement at every drop
    ROI factors

    What drives payback

    • Staff steps and walking time reclaimed each shift
    • Faster table turns and service speed at peak
    • Less manual lifting and reduced breakage
    • Cross-floor delivery without staff queuing for lifts
    • Guest experience uplift from front-of-house models
    Calculate ROI
    Lease options

    Operate as opex, not capex

    Flexible purchase and lease structures are available by model.

    • Match the term to the expected operating period
    • Include deployment and support in the commercial plan
    • Add or remove units as venues open and close
    • Keep costs predictable for operational budgeting
    Discuss lease options

    Site-readiness checklist

    Use this before a site assessment to scope quickly.

    • Stable Wi-Fi coverage across the full delivery route
    • Lift API or contactless lift access for multi-floor delivery
    • Minimum path clearance of 65–80 cm, model dependent
    • Floor transitions kept under the model's threshold height
    • A power point available for the docking station
    • Agreed staff handover, escalation and daily-care process

    Not sure where to start?

    Bring us the floor plan and service brief

    ERA will narrow the range, assess route and lift constraints and explain the implementation work before you commit.

    Frequently asked questions